Shipping policy
At Tanya Martin, we strive to ensure that your orders are processed quickly and delivered safely. Below is an overview of our shipping process:
Order Processing:
- Orders are processed within 1-2 business days.
- You will receive an email notification once your order has been shipped, along with tracking information if applicable.
Domestic Shipping (Within [Country Name]):
- Standard shipping: Delivery typically takes between 3-7 business days.
- Expedited shipping: Delivery within 1-3 business days.
International Shipping:
- We offer international shipping to select countries. Delivery times vary depending on location, typically ranging from 7-14 business days.
- International shipping costs are calculated at checkout based on the destination and package weight.
Shipping Costs:
- Standard shipping: [Flat rate or free shipping on orders over X amount].
- Expedited shipping: [Provide cost if applicable].
Tracking Information:
- Once your order has been dispatched, we will provide a tracking number via email, allowing you to track your shipment.
Shipping Delays:
- While we aim for timely delivery, please note that shipping times may be affected by external factors such as holidays, natural disasters, or customs processing delays.
Customs, Duties, and Taxes:
- Tanya Martin is not responsible for any customs fees, duties, or taxes incurred for international shipments. These fees are the responsibility of the customer.
Lost or Damaged Packages:
- If your package is lost or arrives damaged, please contact our support team at [Insert Customer Support Email], and we will assist you in resolving the issue.
Questions?
- If you have any questions regarding shipping, feel free to reach out to our customer service team at [Insert Customer Support Email] for assistance.