At Tanya Martin Skincare, we pride ourselves on offering the best care for our clients. Please make yourself aware of our company policies and procedures described below. Our policies have been designed to ensure you enjoy a truly enjoyable visit with us.


Booking Appointments

• A credit card is required at the time of booking to hold all appointments. We do not charge your card on file if you follow the 24-hour cancelation policy.

• You can book an appointment online (available 24/7) Click Here to schedule your appointment.

Rescheduling & No Show Policy

• We understand that occasionally emergencies and scheduling conflicts occur. However, we ask that you please give at least a 24-hour notice before canceling or rescheduling.

• Cancellations with less than 24-hour notice will result in a charge equal to 50% of the reserved appt.

• "No Shows" will be charged for 100% of the reserved service amount. Arriving 15 minutes or more late will be considered a no-show and are subject to charge.

• If you can not make your appointment, please call 24 hours prior to your scheduled time.

Gift Cards

Gift cards are non-refundable.

You must provide your Gift Card at the time of service to redeem it.

Refunds & Exchanges

  • Skincare products, treatments, packages and gift cards are not refundable.
  • Although we have not had any clients react poorly to our products, in the rare case a client experiences a reaction related to our products, you may come in and exchange the product if you reach out to us right away with a photo of the reaction.